http://www.beatyourowndrum.com/career Do you love or hate your boss? Find out why managers are such difficult beasts. Learn how to deal with the lack of leadership at work. You do NOT have to hate where you work. en-us Copyright 2006 The Blogging Boss, Beat Your Own Drum Careers Managing Employment bloggingboss@beatyourowndrum.com 60 My faithful readers know that I was in San Francisco this past week. I attended a software conference and as usual, I learned more about human nature and people than software development. I am a people watcher. As a manager you need to be a people watcher. There seemed to be an underlying issue for me at the conference - customer service. read more... May 21 2006 8:00 a.m. jobs Eric Boehme